We’ve been around. We’ll be around. You can count on us.
VOA Illinois is one of the oldest affiliates of the Volunteers of America family, which is a national nonprofit, faith-based organization that was founded in 1896 by social reformers Ballington and Maud Booth. They envisioned a movement dedicated to “reaching and uplifting” the American people. On behalf of the organization, the Booths pledged to “go wherever we are needed and do whatever comes to hand. Today, VOA Illinois supports individuals, families, and communities who need it most, when they need it most.
Volunteers of America is a national nonprofit organization providing local human service programs and the opportunity for individual and community involvement. The words “there are no limits to caring” represent an enduring philosophy of service that spans three centuries. The founders’ pledge “to go wherever we are needed and do whatever comes to hand” still guides the organization’s growth and development efforts today, more than 125 years since the organization’s birth.
We are a mission-driven AND value-centered organization dedicated to living the following values in all we do:
INTEGRITY
We are committed to operating with uncompromising integrity and within the highest ethical standards and to be responsible stewards of all the resources entrusted to us with the utmost regard for efficiency and effectiveness.
DISCIPLINE
We are committed to fulfilling our promises and doing what we say we will do when it needs to be done. We will focus on the things that matter most and on those efforts that make the biggest difference in the lives of the people we serve.
FAITH
We operate from a profound belief in the power of God’s grace to transform even the most difficult situations and we believe in the potential for “greatness” in those we serve, those we serve with and in the world around us. We believe in the fundamental goodness of people and in their unlimited capacity to transform their lives.
INNOVATION
We approach the responsibility to serve others with the same fervor and passion that inspired the organization’s founders more than a century ago … a passion that inspired them to do more than simply improve the world around them but to actually strive to transform it.
SHARED DESTINY
We understand that we achieve our mission through teamwork and a commitment to common goals and objectives. We encourage the development of supportive and collaborative efforts within and across departments that create unit and strengthen results. We seek and celebrate a diverse staff that bring complementary skills and perspectives to the organization. As a ministry of service, we promote a professional, courteous, cooperative and diverse work environment that fosters mutual respect and consideration of co-workers, colleagues, volunteers and clients.
TRAUMA-INFORMED CARE
We approach our work with a commitment to being truly client-centered in our approach, philosophy, interactions, transactions, processes and interventions. We are committed to providing the highest level of care to the people we serve and to utilizing a trauma-informed approach in the way we approach every interaction and intervention with the people we serve. We make this commitment not because we assume that trauma is necessarily central to everyone’s day to day experience but rather, because the principles of trauma-informed care ensure a culture of client care that is built on characteristics that are consistent with our organizational values and facilitate an environment for clients that is most conducive to positive change.
We are VOA Illinois
At VOA Illinois we specialize in providing more than a home. For 125 years, we have been supporting and empowering individuals, families, and communities including veterans and their families who are experiencing instability or crisis, children in foster care, the elderly, and adults with disabilities. Our work touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.
The Depression
The Great Depression of the 1930s stretched the nation’s private social welfare system almost to the breaking point. Volunteers of America mobilized to assist the millions of people who were unemployed, hungry and homeless. Relief efforts included employment bureaus, wood yards, soup kitchens and “Penny Pantries” where every food item cost one cent.
Wartime
Volunteers of America served proudly on the home front during both world wars. The group operated canteens, overnight lodging and Sunday breakfasts for soldiers and sailors on leave. Affordable housing and child care were provided for defense industry workers. Further, Volunteers of America spearheaded community salvage drives during World War II, collecting millions of pounds of scrap metal, rubber and fiber for the war effort.
The 1960s
Our special mission in housing dates to our organization’s founding. Volunteers of America helped accelerate real estate development during the 1960s by taking part in numerous federal housing programs. Since 1968, Volunteers of America has developed over 300 affordable housing complexes in more than 30 states.
Timeline of VOA Illinois’ recent events
1970’s
VOA Illinois was exclusively doing child welfare services and was contracted by the Illinois Department of Child and Family Services.
2007
VOA Illinois took over a unique housing portfolio from the National office, that provided affordable housing options for the frail elderly and adults with disabilities primarily in St. Louis, MO.
July 2007
VOA Illinois began serving Veterans with the support of the Homeless Veterans Reintegration Program (HVRP -U.S. Department of Labor) grant.
April 2009
Development of Hope Manor I began, which would provide 80 Veterans in homelessness, at risk of homelessness or in serious instability with a place to call home.
April 2012
Hope Manor I opened at full capacity!
September 2011
VOA Illinois expanded capacity of serving Veterans with the support of the Supportive Services for Veteran Families (SSVF-U.S. Department of Veteran Affairs) grant, which provided VOA Illinois with the resources to operate the True North Project for Veterans .
October 2012
Development of Hope Manor II began, which would provide 73 Veteran-headed households, who are at risk of serious instability, with a place to call home.
April 2014
Hope Manor II opened and to date is 100% leased!
January 2015
VOA Illinois was awarded the contract from the Department of Veterans Affairs to administer transitional housing services to Veterans in acute instability through a safe haven model, which we named Hope Hall. To date, Hope Hall is at capacity and currently serves 12 male Veterans and 2 female Veterans.
Today
VOA Illinois continues to serve children in foster care, affordable housing for the frail elderly and Veterans who are homeless or in serious instability. We are in our second century of service, we are part of a network that is one of the nation’s largest and most comprehensive human services organization in the United States and we will continue helping America’s most vulnerable for years to come.