Our Mission

"To go wherever we are needed and do whatever comes to hand." 

Our Mission Statement 

Volunteers of America of Illinois partners with the people we serve to create transformational and lasting change in their lives. 
Volunteers of America is a national nonprofit organization providing local human service programs and the opportunity for individual and community involvement.  The words "there are no limits to caring" represent an enduring philosophy of service that spans three centuries. The founders’ pledge "to go wherever we are needed and do whatever comes to hand” still guides the organization’s growth and development efforts today, more than 117 years since the organization’s birth.



Though we work independently and within departments in many instances, we understand that we achieve our mission through teamwork and a commitment to common goals and objectives.  Volunteers of America encourages the development of supportive and collaborative efforts within and across departments that build community and strengthen results. We seek and welcome diverse staffs that bring complementary skills and approaches to the organization.


Volunteers of America recognizes and encourages personal leadership of staff members and creates opportunities for all staff members to develop professional leadership skills and to contribute to the greater good of the organization.


Volunteers of America promotes the effective flow of information across groups and departments and among individuals and organizations working toward achieving our common goals.  Each staff member is sufficiently informed about the mission of our organization, the role of each department and the key duties of each staff position.

Mutual Respect

Volunteers of America is a ministry of service and therefore promotes a professional, courteous, cooperative and diverse work environment that fosters mutual respect and consideration of co-workers, colleagues, volunteers and clients.


Volunteers of America of Illinois is committed to fulfilling our promises and doing what we say we will do when it needs to be done. Discipline also means we will focus on the things that matter most and only on those efforts that make the biggest difference in the lives of the people we serve.

 Responsible Stewardship

Volunteers of America of Illinois is committed to operating with uncompromising integrity in all we do which includes managing all our resources with the utmost respect and regard for efficiency and effectiveness.


Volunteers of America of Illinois approaches the responsibility to serve others with the same fervor and passion that inspired the organization’s founders more than a century ago … a passion that inspired them to do more than simply improve the world around them but to actually strive to transform it.


Volunteers of America of Illinois operates from a profound belief in the potential for “greatness” in those we serve, those we serve with and the world around us. We believe in the fundamental goodness of people and their unlimited capacity to transform their lives.


Volunteers of America of Illinois pursues its faith in humanity and commitment to serve with joy, enthusiasm and a true servant’s heart.